Delivery Information

COVID19: Just so you know, we're operating as normal to get your Miss G must haves direct to your door. Due to the coronavirus outbreak Miss G Couture cannot be held responsible for delivery delays. Please note our restocks aren't as frequent & our stock is limited. We are working hard with our couriers to ensure your packages are delivered safely and on time.
Please keep track of your parcel. 

BREXIT UPDATE:
ROI & European customers may have to pay taxes and duties on arrival and it is the customers responsibility to pay these charges. 
ROI & European deliveries are made either by DPD or Royal Maill - this will be stated in your shipment email wth your tracking number.


Delivery Costs & Times

DESTINATION TIMINGS COST
UK MAINLAND  1-2 Working days  £4.75
UK MAINLAND  Saturday Delivery
*Orders must be placed before Friday 12pm
£7.75
OFF SHORE - NORTHERN IRELAND, CHANNEL ISLANDS, ISLE OF MAN, SCOTTISH HIGHLANDS  Standard - 2 -3 working days £10.50
REPUBLIC OF IRELAND  Standard - 2 - 3 working days £12.50
EUROPE Standard - 4 - 8 working days From £10.50 shipping calculated at the checkout 
USA & CANADA  Standard - 5 - 8 working days £15.50
AUSTRALIA  Standard - 5 - 8 working days £24.50
UAE  Standard - 5 - 8 working days £15.50

Deliveries are made by DPD and Royal Mail. They are all sent by tracked services and require a signature on arrival. 

Please note the delivery charge is a standard charge which is applied to next day if ordered within the correct time frames. If your parcel is delayed after being dispatched you will not be entitiled to your delivery charge back as this is out of our control. 

No orders are shipped or delivered on weekends or bank holidays. Orders placed over the weekend will be dispatched Monday & delivered Tuesday. 
Working days are Monday - Friday. 

UK MAINLAND: 

- UK standard - 1-2 working days. Excludes delivery on weekends & bank holidays. 
- If you select the Saturday delivery service after 12pm on a Friday, your parcel will be put on a Saturday service but will not dispatched until the Monday and delivered the following Saturday. 
- Please note the £4.75 delivery charge is standard charge. 
You will receive an SMS and/or Email on the morning of your delivery providing you with a one-hour time slot for your delivery. Please note, delivery can be anytime from 7:30am-7:30pm. 

NORTHERN IRELAND & SCOTTISH HIGHLANDS

- Takes two working days to deliver.
- Orders placed before 12pm Mon-Fri will be delivered the next working day *any orders placed after 12pm will be shipped the following day.

UK (MAINLAND) SATURDAY DELIVERY - Order BEFORE Friday 12pm

- Orders must be placed before 12pm on Friday to ensure your order is delivered on Saturday, Any orders placed after this time will be delivered the following Saturday. 
- You must select the Saturday service at the checkout. Please note that the free delivery does not include Saturday delivery. 
- You will receive an SMS and/or email on the morning of your delivery providing you with a one-hour time slot. 

ROI & EUROPE

All delivery charges are calculated at the checkout. 
ROI & European customers may have to pay taxes and duties on arrival and it is the customers responsibility to pay these charges. 
ROI & European deliveries are made either by DPD or Royal Maill - this will be stated in your shipment email wth your tracking number.
All delivery times are estimates and subject to the courier being able to deliver. If your parcel is delayed after being dispatched you will not be entitiled to your delivery charge back as this is out of our control. 


If your country is not listed at the checkout, please email info@missgcouture.co.uk 

INTERNATIONAL

- All international deliveries take approximately 4-8 working days. This does not include weekends or day of disptach. 
- All deliveries are shipped via DPD & Royal Mail - it will be stated in your shipment dispatch email which courier is being used. 
- No deliveries can made to PO boxes. 

IMPORTANT:

- To avoid delays & disappointment, we suggest you use your work address if you know you will not be available at home to receive your delivery. Another great option is to select a DPD pick-up shop! 

- Miss G Couture advise you to download the DPD app as this will allow you to track your order at all times and have contact with the driver. Please note Miss G Couture does NOT have control as to what time your order will be delivered this is down to DPD. 

- Orders are delivered by courier & require a signature if you (the customer) request for the parcel to be left in a safe place, it is done so at your own risk and Miss G Couture are not responsible for any damages or theft to the parcel.

- Please allow & consider extra delivery time around bank holidays. Saturday, Sunday & bank holidays are not classed as working days!

- Orders placed over the weekends are shipped Monday! (Excluding bank holidays) 

- To receive updates on your parcel we request you provide a mobile telephone number within the checkout process. 

- You will receive a tracking number via e-mail and text message letting you know the status of your parcel. This can be tracked through the DPD website & app. 

- When entering your address at the checkout please make sure your shipping address is correct otherwise this may delay your order is being shipped! 

Miss G Couture cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

Please note - International orders may be subject to import duties. Please check your country's import charges.